Customer Service: Help, FAQ's and Support for Lanternland

Need help? We're here for you. On this page you can find answers to frequently asked questions, get support and learn how to contact us for any for any other needs.

Meet the Lanternland team and discover the legacy of excellence behind every handmade Lanternland lighting product.
The Official Lanternland Blog: Get home lighting ideas and lighting advice from the pros.
Get up to date information about your order including order status, shipping dates and tracking numbers.
Learn how to reach us to answer any other questions
Find out what our customers are saying about our lighting!
Get a free lighting design consultation from Lanternland. Submit the form below now to get started!
See handmade custom lighting designs made in USA by Lanternland.
Take a look inside the Lanternland factory to see how our lanterns are made.
Find answers to frequently asked questions
Get free finish and glass samples here.
Definitions of Common Lighting Terms
The Best of Home Lighting From The Web: Tips, Tricks, Inspirations and Information
Are you the visual type? Get answers to your lighting questions in a fun and informative format with infographics.
View Lanternland's slideshow gallery of indoor and outdoor lighting fixtures and outdoor brass & copper lantern installations by Lanternland.
Find out what methods of payment are accepted by Lanternland
Magazines and Publications That Feature Lanternland
Get the details of our return policy
Get all the info about our shipping policy
Find installation instructions and other support info
See all the fine print
Get all the details of our warranty policy

Lanternland creates all types of handmade artisan copper and brass lanterns and outdoor lights, including hanging pendant style lights, wall sconces, wall lights with a bracket and scroll, copper ceiling lights, column mount pier-base lights and post mount lights and lanterns. All of our designs are based on authentic traditional lantern styles and are ideal for Colonial, Colonial Revival, Early American and Cape Cod style homes, lake homes and cabins as well a variety of other traditional home styles. Lanternland copper lanterns and outdoor lights are made from high quality copper or brass and are guaranteed for life to never rust or corrode making them idea lighting for waterfront homes, locations near water and wet or damp locations. Each of our UL listed copper or brass lanterns and outdoor lights includes your choice of any of our seven all-natural copper and brass finishes including Dark Copper, Antique Brass, Raw Copper and Verdi Green along with your choice of four unique styles of glass to create a lighting fixture that is as unique as you. In addition, each of our outdoor lighting fixtures includes free shipping to the continental US and the our exclusive lifetime warranty.

Don't see quite what you are looking for? Modify one of our lantern designs, create your own lantern or reproduce an antique lighting design. Our lighting design team will work with you to create the perfect lighting solution for your home or project from design to installation. All of our outdoor copper lighting is handcrafted by skilled artisans in our Arizona factory Lanternland to offer nearly unlimited custom lighting design options from size to sockets. Contact Lanternland today for a free lighting design consultation; Call Toll Free (855) 454-5200, Email, or submit the custom lighting design service request form.